Warning: An Old Phishing Scam is Back Targeting Businesses
July 28, 2010--Oakland, CA Better Business Bureau is alerting businesses of a new phishing attack that resembles an e-mail confirmation claiming the recipient has filed a complaint. Beware of fake complaint reports coming from seatac@bbb.org. This scam has been around for a while but it's resurfaced.
The subject line reads “BBB Complaint Case #” followed by a nine-digit number. Both BBB Accredited and non-Accredited businesses have been targeted.
The body of the e-mail claims that the company did not respond to a complaint filed by a Jason Harlow (however other names may be used) and includes a link to a page at www.ca-bbb.org where the business can supposedly review the complaint.
Because the message is fraudulent, BBB advises any business that receives this e-mail to take the following steps:
• Do not click on any links or reply to the message,
• Forward the message to phishing@council.bbb.org,
• Completely delete the message from your inbox, and
• Run a full virus scan on your computer if you did click on any links.
If you receive an e-mail from Better Business Bureau about a complaint filed against your business and need assistance in determining whether or not it is legitimate, contact us at 800-600-1511 or info@bbbemail.org.